Terms & Conditions
AffinityPlus Credit Union Limited's MasterCard™ Debit Cardholder Agreement ("Agreement") provides and explains the terms and conditions governing the use of the MasterCard Debit Card at all times. Please read it carefully and retain this Agreement for Your records. Words and phrases used in this Agreement shall be construed so that the singular includes the plural and the plural includes the singular. The words "Credit Union", "AffinityPlus Credit Union", "AffinityPlus", "we", "our" and "us" refer to AffinityPlus Credit Union Limited.
The word "Business Day" refers to a day of the week in which has not been designated as a public holiday in accordance with the Public Holidays Act, Cap.352 of the Laws of Barbados. All other references to 'day' shall be a calendar day.
The word "Designated Account" refers to specific account for which the Card is issued and for which Card transactions are permitted.
The words "You" and "Your" refer to the Owner of the Designated Account. If "You" or ""Your" includes more than one (1) person, "You" or "Your" means each of you. All of you are individually and together responsible under and bound by this Agreement and are jointly and severally liable to pay us for any amounts any of you may owe in respect of the Card or Your Designated Account. If You allow someone else to use Your Card or Your Card number, You will be liable for any charges incurred by that person even though You intended to limit Your authorisation for a particular use or time.
The word "Card" or "MasterCard Debit Card" refers to each MasterCard Debit Card issued at Your request, and the word "Cardholder" refers to You and any other person authorised by you or on Your behalf to use the Card.
"PIN" means a personal identification number which is selected by the Cardholder and which authenticates a Cardholder when a Card is used at Automated Banking Machines (ABMs) or other devices which require a PIN.
1. PERSONAL INDENTIFICATION NUMBER (PIN)
Your PIN is equivalent to your signature. Therefore, You must keep your PIN absolutely confidential; it is for Your use alone. You will not tell anyone else (including a close family member or friend, or any Credit Union representative, public official or merchant) what Your PIN is. When choosing a PIN,You will not use all or any part of:
• Your name, or a close relative's name;
• Your birth date, year of birth, telephone number or address, or a close relative;
• A number on Your Card, or any other account number;
• A number on any ID card You keep with or near Your Card (such as Your Passport number or driver's license number); or
• Any other number which can be easily obtained or guessed by someone else.
You understand that You should memorize Your PIN rather than keep any written record of it.
If a printed PIN is requested on receipt of the PIN. You will destroy the document on which the PIN is printed. However, if You decide that You truly need to keep a written record, You
agree that:
• You will store the PIN in a safe place;
• You will not record any PIN on, or near, Your Card;
• Your PIN must be disguised within the written record You make, so that no one else can easily guess that it is a record of Your PIN; and
• You will not record Your PIN on, or near, a telephone.
[In the event that You know or suspect that someone else knows Your PIN, You must change Your PIN immediately, and contact us by telephone.]1
If You fail to comply with any obligation in the Section entitled "Personal Identification Number (PIN)" and someone other than You makes any PIN based Transactions on Your Designated Account, You will be liable for those Transactions and any interest, fees and losses incurred, to the maximum extent permitted by law. This applies regardless of whether:
(i.) the Transactions occurred after a Card was lost or stolen; or
(ii.) the Transactions were authorised by You or not.
2.USE OF CARDS
You will ensure that each Card is signed immediately upon receipt and will take every reasonable precaution to keep it safe. This Card is not a credit card and its issuance does not entitle You to overdraw Your Designated Account or otherwise obtain credit from us. You understand that the dollar amount and associated fees of purchases with this Card will be deducted from Your Designated Account. You understand that by activating and using Your Card, You agree to accept and irrevocably honour any and all terms and conditions set out in this Agreement. The Card(s) is/are our property and we may in our sole discretion refuse to reissue or replace Your Card at any time. You will not use Your Card for any illegal, improper or unlawful purpose.
We reserve the right to refuse our authorisation for certain types of transactions as determined by us. You agree and accept that the use of the Card will be at all times subject to statutory restrictions, and/ or regulations that any regulatory authority may impose. You acknowledge and accept that any transaction that AffinityPlus Credit Union Limited, in its sole discretion, considers to be in breach of any statutory restrictions, regulations, or procedures, is deemed to be suspicious and/or illegal activity or use of the Card for an illegal, improper or unlawful purpose, the transaction will be declined.
Once You have sufficient funds in Your Designated Account, Your Card(s) may be used for the purchases/ services and Credit Union channels mentioned below, but not to exceed the daily transaction limits. The Card does not confer any right for You to overdraw the Designated Account except to the extent of an overdraft to which the Credit Union has agreed.
Should You require a higher maximum daily limit for a special circumstance, please contact us. From time to time there may be exceptions to the daily transaction limits due to security procedures or local interchange restrictions. You can access Your Designated Account through the following Credit Union Channels (where available):
Designated Automated Teller Machines ("ATM");
Debit Point of Sale ("POS") Terminals that display the MASTERCARD and MASTERCARD Electron symbols or any other system that we may designate from time to time for purchase transactions paid using Your Card;
AffinityPlus Credit Union Limited 's Online Banking facility and Official AffinityPlus Credit Union Limited Mobile Banking Application.
Your Card is subject to daily transaction and withdrawal limits as determined by AffinityPlus Credit Union. These limits may vary based on the type of transaction (e.g., ATM withdrawals, point-of-sale purchases, online transactions) and are subject to change from time to time.
The applicable limits will be made available to you via our website, online banking platform, mobile application or upon request at any branch of the Credit Union.
Please note that transactions conducted at non-AffinityPlus ATMs are also subject to the transaction limits imposed by the operator of the ATM or their financial institution, which may differ from those set by the Credit Union.
You authorise us to accept any of Your instructions, using any of the delivery channels outlined above, as if those instructions were given in writing; e.g. instructions to make bill payments, transfer funds between accounts, complete foreign exchange transactions i.e. drafts, wires etc. or any other Credit Union service offered by us from time to time.
3. TRANSACTION LIMITS
We may establish and change limits, dollar or otherwise, (e.g. the number of daily transactions allowed or number of daily failed PIN attempts), from time to time, on the various transactions which may be available, without prior notice to You. Under certain circumstances, such as system down time, transactions may be further limited. Cumulative limits (e.g. daily, weekly or per transaction) vary from country to country and notice is provided in a readily available place in our branches or such other means as designated by us.
CONTACTLESS TRANSACTIONS, [MOBILE WALLETS AND DIGITAL USE]2
This Agreement applies to contactless transactions, where the Card is not required to be inserted or swiped to allow processing. We and/or participating merchants may, in our discretion, establish a maximum transaction limit from time to time for contactless transactions. For security reasons, certain contactless transactions may require PIN verification. If your transaction exceeds the contactless limit, you may be required to insert your card and enter your PIN. As a result, You may need to use your physical Card to complete a transaction if You exceed these limits, even if Your Designated Account has sufficient funds.
4. TRANSACTION CHARGES AND FEES
The Credit Union may impose such fees and charges in respect of its services in connection with Your Designated Account and such other services, products or agreements as are agreed with You in writing from time to time. In the absence of any such agreed fees and charges, the Credit Union may impose its customary processing fees and charges. The Credit Union may vary at its sole discretion the amount and the way of calculating those customary fees and charges by mailing a notice to You (or otherwise publishing it). Any such variations shall take effect as between You and the Credit Union thirty (30) calendar days after such variations have been made and You will be deemed to have accepted the variations if You use Your Card or access Your Designated Account in any way after the effective date as stated herein. The Credit Union may without notice debit all fees and charges due by you under this Agreement. All payments by You under this Clause 4 shall be made free of withholding or deduction on account of tax or other charges.
You shall pay to the Credit Union all reasonable costs and expenses (including legal fees on a full indemnity basis) incurred by the Credit Union in connection with:
(i) Your Designated Account, this Agreement, Credit Union services using the Card (including those imposed by other financial institutions in relation to this service) or transactions between You and the Credit Union, as well as any other relationship between You and the Credit Union regarding use of this debit card and your usage;
(ii) the exercise and preservation of the Credit Union's rights under this Agreement; or
(iii) any legal proceedings or disputes between You and a third party relating or concerning this Agreement or Your card usage where the Credit Union is or becomes involved.
You shall on first demand indemnify the Credit Union against any liability, cost or expense it incurs in respect of any payment on account of tax or any other liability to tax (not being tax on the Credit Union's overall net income) or in respect of any stamp duty, registration and similar tax incurred by the Credit Union in connection with Your Designated Account, this Agreement, or transaction using the Card or other relationship between You and the Credit Union.
5. FOREIGN CURRENCY TRANSACTIONS
All Card transactions completed in a currency other than the currency of the Card will be converted and posted to the Designated Account statement in the currency of the Card. This includes debit and credit vouchers.
Foreign currency transactions (including both debit purchases and cash advances) and credits (returns) to your Card account will be converted to the currency of the Card at the foreign exchange rate conversion fee plus the government tax (currently at 2%), on the date a transaction is debited or credited to the Card account. The exchange rate at the date of conversion may be different from the exchange rate in effect on the date the transaction was made.
We will not assume any risk associated with foreign currency exchange gains or losses from crosscurrency conversions resulting from your use of the Card. Any gains made or any losses incurred by you in connection with foreign currency transactions because of currency rate fluctuations between the date a debit is posted and the date any subsequent credit is posted to your Card are for your account and shall be payable to or by you (as the case may be).
All Foreign Currency Transactions are subject to foreign exchange controls approvals, where applicable You are responsible for ensuring that Your foreign spending with the Card is in compliance with the Central Bank of Barbados' Regulations, (Foreign Exchange Guidance Note (June 2019) - Implementation of the Foreign Exchange Fee) and the Exchange Control Act, Cap.71 of the Laws of Barbados and You understand that failure to comply can result in the immediate withdrawal of Your Card.
STATEMENTS AND CREDIT UNION RECORDS; CONCLUSIVE EVIDENCE
You shall:
(i) promptly examine any statement, confirmation or advice, whether in written, oral or electronic form supplied by the Credit Union to You ("Statement"), either sent by through electronic Credit Union facilities or electronic mail;
(ii) notify the Credit Union in writing of any error or omission as soon as possible, but not later than thirty (30) Business Days after You are deemed to have received the Statement. If You have not informed the Credit Union in writing of any error or omission contained in any Statement, within thirty (30) Business Days from the date on which You are deemed to have received the relevant Statement in accordance with the provisions of this Clause, You shall be deemed to have:
a. confirmed the correctness and accuracy of the contents of any such Statement; and
b. waived Your right to claim any damages and to bring an action against the Credit Union in respect of any error or omission which could have been brought to the attention of the Credit Union within said time frame.
(iii) Without prejudice to the provisions of this Clause and the Credit Union's rights and remedies, on Your failure to meet Your obligations pursuant to sub clauses (i) and (ii) above, if You do not receive a Statement within thirty (30) Business Days of the date on which You should ordinarily expect to receive such a Statement, You shall immediately notify the Credit Union and request a copy.
6. LOSS, THEFT OR UNAUTHORISED USE OF CARD
You will immediately notify us about the loss, theft or suspicion of unauthorised use of the Card and/or PIN. If there is unauthorised use of the Card or the Card and/or PIN is lost or stolen, subject to the applicable laws within the country in which the Card and/ or PIN were issued, you will be liable for all debts, withdrawals, charges and account activity resulting from their use until You have notified us that they have been lost or stolen. We may take whatever steps we consider necessary in order to recover the Card including reporting the lost or stolen Card to the appropriate authorities to facilitate card recovery. If You have previously authorised someone to use the Card, and have subsequently withdrawn Your authorisation, You will continue to be liable for all debts, withdrawals, charges and account activity resulting from its use until the Card has been surrendered to the Credit Union.
7. NO LIABILITY
The Credit Union shall not be liable towards You for any action or omission in respect of Your Designated Account, Credit Union services, transaction using the Card under this Agreement, except in cases of gross negligence or willful misconduct. Notwithstanding the aforementioned, the Credit Union shall not be liable for any damages, costs and expenses incurred by You, which directly or indirectly results from the Credit Union's channels or Credit Union services not being wholly or partially available because of technical, hardware or software interruptions or failures.
Notwithstanding the above, the Credit Union shall not be liable for any acts of suspected fraud, consequential losses, damages or loss of profit to You, notwithstanding that You may have advised the Credit Union of the possibility of such loss or damage.
9. DISCLOSURE
The Cardholder hereby authorizes and consents to the Credit Union investigating, verifying and disclosing information to any recognized financial institution or credit bureau which may have been supplied to the Credit Union or which the Credit Union may possess in connection with this Agreement.